SERVICE AS IT SHOULD BE
At The Knitwear Store, we want to strive on giving you an enjoyable shopping experience. That’s why we believe that our store policies should be fair, clear and transparent.
Below you’ll find a list of all our policies.
If you can’t find the information you’re looking for then...
BRINGING KNITWEAR CLOSER TO YOU
The fashion world is constantly changing and our customers want the latest trends delivered as quickly as possible.
Our aim is to ensure that we cater for those needs and thats why we offer a track your parcel service in addition to both a standard and express delivery service for all UK customers.
We can also ship internationally to customers outside of the UK.
Returns & Refunds
DON'T LIKE IT?
We understand that sometimes we can get it wrong and if you are not entirely satisfied with your purchase, we're here to help.
We offer a 21 day return service for an item, simply complete the packing slip that will be sent with your order and pop it in the post.
Once we have received your item we will issue you a refund as soon as we have verified the product.
Terms and Conditions
ALL THE INFORMATION YOU NEED TO KNOW
Struggling to find what your looking for?
Whether it's browsing, purchasing or enjoying our social media pages our Terms and Conditions is a great place to inform you about all the services that we offer.
Here you can view information relating to discount codes, our newsletter, payment options and more.
YOUR DATA IS SECURE
Our user’s privacy is of the highest importance to us at The Knitwear Store.
Here we will explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.
Knowing that your data is secure with us you can shop with confidence, time and time again!
TAILOR YOUR EXPERIENCE
As required by legislation, where applicable this website uses a cookie control system, allowing you to give explicit permission or to deny the use of saving of cookies on you computer/device.